Contact Us

We are here to help you. Contact us anytime and we’ll be happy to respond to your inquiries.

phone

Phone

+966 50 123 4567

Available from 8 AM to 10 PM
email

Email

info@jmaa.sa

Available from 8 AM to 10 PM
phone

Working Hours

Sunday - Thursday: 8:00 AM - 10:00 PM

Friday - Saturday: 10:00 AM - 8:00 PM

24/7 Customer Service
message

Send Us a Message

966|
contact

Contact the Appropriate Department

customer service
Customer Service

For general inquiries and customer assistance

support@jmaa.sa

+966 11 234 5678

technical support
Technical Support

For technical issues and website errors

tech@jmaa.sa

+966 11 234 5679

sales support
Sales & Partnerships

For business inquiries and partnerships

partners@jmaa.sa

+966 11 234 5680

FAQ

Frequently Asked Questions

How can I track my order?

You can track your order through the 'My Orders' page in your account or using the tracking number sent to you.

What should I do if the Jmaa is not completed?

If the Jmaa is not completed, the full amount paid will be refunded within 3-5 business days.

How can I change my delivery address?

You can update your delivery address through account settings or by contacting customer service.

Can I cancel my order?

Orders can be canceled before the Jmaa is completed. Once it’s completed and confirmed, cancellation is not possible.

info

Important Information

  • We respond to all inquiries within 24 hours
  • Customer service is available 24/7
  • You can track your order status anytime
  • We respect the privacy of all submitted data